{"id":18762,"date":"2023-05-05T09:46:02","date_gmt":"2023-05-05T09:46:02","guid":{"rendered":"https:\/\/brescia.arriva.it\/?page_id=18762"},"modified":"2024-03-21T14:36:12","modified_gmt":"2024-03-21T14:36:12","slug":"payments-faq-nfc","status":"publish","type":"page","link":"https:\/\/brescia.arriva.it\/en\/payments-faq-nfc\/","title":{"rendered":"Payments FAQ NFC"},"content":{"rendered":"\n
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Payments with contactless card<\/h1>\n<\/div>\n\n\n\n
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The easiest way to buy your tickets<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Travel Contactless!<\/p>\n

Simple, Fast and Intuitive!<\/p>\n

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Buy your tickets to travel on the Sirmione Shuttle Bus and the Ellnos Shopping bus directly on board, with your VISA, Mastercard or Maestro contactless card<\/strong>!<\/h5>\n
You will also be able to pay with your smartphone<\/strong> using Google Pay, Apple Pay and Samsung Pay!<\/h5>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n
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About contactless payment<\/h5>\n

To purchase your travel ticket with your VISA, Mastercard and Maestro<\/strong> contactless card, or with your device equipped with NFC via Google Pay, Apple Pay or Samsung Pay<\/strong>, all you have to do is tapping your card or device on the green validator available on board<\/span> and waiting for the sound signal and the confirmation message on the display.<\/p>\n

The ticket is valid only for the journey on which it was purchased.<\/p>\n

It is also possible to purchase several tickets with the same card: <\/strong>simply tap the card a second time to buy the tickets for further passenger(s) travelling with you!
\nThere are no bank fees charged to the customer: the amount will be charged at the end of the day.<\/p>\n

To download the payment receipt<\/strong>, you need to register on the traveller’s portal<\/span><\/strong><\/a>, load your credit card details and access your personal area.<\/p>\n<\/div>\n <\/div>\n

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FAQ<\/span><\/strong><\/h3>\n <\/div>\n <\/div>\n\n\n\n
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Why is my card not being accepted?<\/h4><\/div><\/div>
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If the card is not accepted, it is necessary to check with your bank whether it is authorized for payment; in any case, it is necessary to purchase a ticket in another way. It is possible to purchase travel tickets for the shuttle at resellers and on the Arriva MyPay app.<\/strong><\/p>\n

If the credit on the card is insufficient, or if the card has been blocked, has expired or deteriorated, the system records an invalid payment and, consequently, does not allow any subsequent use of the service with the same card. To unlock it, you need to register on the travelers portal<\/strong><\/span><\/a> and carry out the unlocking procedure; if there is sufficient credit available for the balance of previous purchases, it will be possible to use the card again to travel.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

Is it possible to buy the ticket for more than one person?<\/h4><\/div><\/div>
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Yes, you can use your card to purchase tickets for several people:<\/p>\n