Travel Tickets
One-Way Ticket
One-way ticket
The single journey ticket allows you to make only one journey on the route corresponding to the fare class provided. The Ticket must be validated at the time of use on board the bus and kept for the entire duration of the trip.
The user in possession of a single ticket is not allowed any travel interruption, except in cases where it is necessary to change bus or line to complete the chosen route.
Integrated travel tickets
The integrated travel tickets of the “extra” series represent the extension of the extra-urban + urban fare integration to all types of travel tickets in force.
Extra-urban travel tickets, sold for routes with origin or destination Brescia, are exclusively of the integrated type and allow you to travel on board the suburban bus for the chosen route as well as to use all urban area services, including the metro.
The “extra” travel tickets, as regards their validity and the methods of use and validation, generally follow what is indicated for the corresponding ordinary travel tickets, which continue to be marketed only for traffic relations which have no destination or origin in Brescia.
Other tickets
Cumulative ticket
The cumulative ticket is issued, on request, exclusively for groups or groups if they reach a minimum number of 20 people.
The price of this ticket is calculated according to the fare class corresponding to the chosen route and the number of people, applying a maximum discount of 10% to the total amount.
Attention: requests, in order to be managed, must be received with at least 5 working days’ notice.
Ticket OneDay
The OneDay ticket is a day ticket that costs € 10.00.
The holder of the Oneday ticket is allowed to use all suburban transport services in the Province of Brescia on the day of validity. In particular, it is possible to reach Desenzano / Sirmione / Peschiera (Arriva), Lazise / Bardolino / Garda (ATV Verona).
Tickets can be purchased at authorized resellers or via the Arriva my Pay App.
Elnòs Shopping Bus
The ticket allows you to make a single journey from Brescia Station to the shopping centre and the IKEA shop (and vice versa).
From 01/01/2024 you can buy tickets to travel on the Elnòs/Ikea shuttle directly on board, with your VISA, Mastercard or Maestro contactless card! You can also pay with your smartphone using Google Pay, Apple Pay and Samsung Pay.
Other purchase methods:
- Single journey 1.50€
- Purchase with app Arriva MyPay
- Purchase on board, with cash counted – pre-validated title
- At the ticket office of the Via Solferino bus station
- Round trip 2.50€
- Purchase with app Arriva MyPay
- Purchase on board, with cash – ticket with QR code to be validated on the outward and return journey
- At the ticket office of the Via Solferino bus station
- Return tickets purchased at the ticket office are valid on the day of purchase only
Transport of animals
Each traveler, in possession of a travel document, can bring a small pet with him provided that a device has been applied to make it harmless (muzzle, leash, cages, boxes, etc.). The transport of animals accompanied by the purchase of a single ticket A (small size up to 50km); a single ticket B (small size over 50km); a single ticket C (large size up to 50km); a single E ticket (large size over 50km). Guide dogs for the blind are allowed to travel for free unless the blind person is assisted by a companion who has the right to travel for free.
Luggage transport
Each traveler can carry only one piece of baggage for free as long as the dimensions do not exceed cm. 50x30x25; a single fare A ticket (up to 50km) or a single fare C ticket (over 50km) must be purchased for any additional baggage and for those exceeding the aforementioned dimensions.
transport of micromobility vehicles
The transport of electric and non-electric scooters and bicycles is allowed under the following conditions:
- the vehicle must be loaded folded and must have a size not exceeding 80x110x40 cm.
- it is necessary to purchase the relevant ticket at the rate in force: a single ticket for rate A (up to 50km) or a single ticket for rate C (over 50km).
Frequently asked questions
Does the travel document have an expiry date?
Travel tickets – for which the period of validity is not indicated at the time of purchase, do not have an expiry date, but must be validated the first time they are used on the route and in the section for which they were issued. (those with bands are valid on several routes)
Childrens have to pay for the ticket?
Children under one meter in height, accompanied by an adult, travel for free as long as they do not occupy seats and in any case within the limit of one child for each adult. When a traveler has several children under one meter tall with him, in addition to his travel document, he must validate one ticket for every two children; non-paying children are not entitled to occupy seats and must be kept on your lap.
Can I purchase travel tickets and season tickets by paying by credit card or debit card?
At the Brescia counter and ticket office and via the Arriva my Pay App, you can purchase all available travel tickets by paying by credit card or debit card. The retailers of Arriva travel tickets are not obliged to accept payment via pos.
How do I validate the ticket?
Travel tickets subject to validation (single journey, weekly passes) must be validated as soon as you get on board; in case of malfunction of the validator, the traveler is required to immediately notify the driver by presenting the travel document at the same time.
Receipt for on-board payments with contactless cards
Where can I download my payment receipt?
To download your payment receipt, you must register on the dedicated portal, load the credit card used to travel and access your personal area.
I am trying to register my credit card to download the receipt but the portal does not recognise it. What can I do?
If you paid with a virtual card on a smartphone or smartwatch, you need to upload the number (PAN) of the virtual credit card, not the number of the physical one.
If you do not have this number, you can obtain it by contacting your bank.
Checks and fines
Travelers are required to show the travel document at each check carried out by the staff. If you are not in possession of the document or if the latter is irregular, travelers will incur the payment of an administrative penalty determined in accordance with the current provisions of the law.
The company reserves the right to bring any legal action against travelers in possession of altered or inauthentic travel documents.
For more information visit the sanctions page here.
